Privacy Policy

This Privacy Policy explains how Cysmiq collects, uses, discloses, and protects personal information when you visit cysmiq.com, submit a website form, or interact with our services.

It describes our current practices as of the date above. We may update this policy as our services, practices, or legal obligations change, and we will publish the revised date on this page.

When you submit a contact or demo form, we collect the information you provide, which may include your name, work email, company website, phone number, current application-security solution, message, form type, and the page from which you submitted the request.

If you allow analytics, we may collect information about pages viewed, interactions, referring pages, browser and device characteristics, approximate location, performance measurements, and network timing. We also use limited technical error information to diagnose failures without intentionally collecting form contents in analytics or error reports.

If you use a Cysmiq account, we may process workspace details, authentication events, product usage activity, and security configuration data needed to provide the service.

We use information to operate and secure the website and our services, respond to contact and demo requests, provide support, communicate with you, diagnose errors, and prevent abuse.

When you allow analytics, we use analytics information to understand how visitors use the website, improve content and navigation, measure performance, and evaluate the effectiveness of our website.

We may also use aggregated or de-identified information to understand trends, improve workflows, and evaluate the effectiveness of product features.

We use Google Analytics and other analytics providers only after you select “Allow analytics.” These services help us measure website usage, interactions, and performance. We do not enable advertising storage, advertising personalization, or Google Signals through the website analytics configuration.

Your analytics choice is stored in your browser so the website can remember it. You can review or change that choice at any time by selecting “Cookie settings” in the site footer. Withdrawing analytics consent stops future analytics collection from that browser and clears the analytics identifiers the website can access.

After you allow analytics, the website may store a sanitized interaction event in browser session storage for up to two minutes so it can be delivered after you follow an internal link. It does not contain form entries or contact details and is removed after delivery, expiry, or withdrawal of analytics consent.

We use third-party service providers to operate the website and process information on our behalf. These categories include hosting, content-delivery, and security providers; customer-relationship and communications providers; analytics providers when you allow analytics; and technical monitoring and support providers.

We provide these providers only the information reasonably needed to perform their services and expect them to handle it under appropriate contractual, confidentiality, privacy, and security obligations.

We do not sell personal information. We may disclose information when required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required for legal, security, or operational reasons.

You may request access to, correction of, deletion of, or a copy of personal information where applicable. You may also withdraw consent or opt out of marketing communications by following the unsubscribe instructions in those messages.

You can decline analytics without losing access to the public website. Use “Cookie settings” in the site footer to change your analytics choice.

Information may be processed in countries where Cysmiq, its affiliates, or service providers operate. These countries may have privacy laws different from those in your location.

Where required, we use appropriate safeguards for international transfers of personal information.

For privacy questions, requests, or complaints, use the Contact page linked in the site footer and include “Privacy request” in your message so it can be routed appropriately.

We may update this policy from time to time. The latest version will be posted on this page with a revised update date.